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Bonding: Make ur th maid service i bonded fr it house cleaning clientle. Shuld a theft occur, u nd t b protected. Sm companies, if th r bonded t all, protect nl themselves, nt th consumer.
Insurance: Make ur th house cleaning service company i insured. If a maid slips nd falls whil cleaning th shower, ur homeowner's policy might nt cover th incident. Th maid service huld hv liability nd employee accident coverage nd huld include ur home, th housecleaner(s) nd th company.
References: Make ur th maid service i reliable. Hw mn years hv th bn in business? Ak fr references nd a work history. Whn calling references k m key questions:
Hw lng hv u ud th house cleaning service?
Hv u vr needed t make a complaint? If so, hw did th service handle resolving th issue?
Wuld u enthusiastically recommend th maid service provider?
Employee screening nd hiring: Ak th house cleaning company if employees' references r checked, if criminal background checks r administered, nd if residence status i confirmed. Al find ut if th workforce i comprised f employees r subcontractors. A maid service uing subcontractors d nt rvid staff training nd m nt rvid liability insurance. In addition, thr m nt b a standard f quality nd unclear procedures fr complaint resolution.
Cleaning products: Sm independent housekeepers wll m services expect u t supply ll cleaning products. If products r included b th house cleaning company, find ut wht type f products will b ud nd if th ntin harsh chemicals lik bleach r ammonia. B ur th products r safe fr pets nd kids.
If th maids service touts uing "green" products r environmentally friendly products fr house cleaning, understand wht u r getting. Ak if th products r effective in cleaning nd disinfecting pathogens lik Staphylococcus (Staph.), Salmonella nd E.coli If th maid service i "Green Certified," find ut whih certifying bd certified th cleaning products nd thir certification process.
Sm products, lthugh certified "green" tull u standard chemicals t a lower ratio, literally watering dwn a chemical until it passes standards. Thi n b t th expense f th performance f th product. Othr environmentally safe products ntin bio-based ingredients tht ntin natural bacteria nd enzymes, whih r non-pathogenetic environmental isolates tht imitate th w nature naturally cleans itself. Th natural substances n b ud in hrd surface cleaners nd degreasers t create a safe, effective cleaning solution.
Equipment: Check ut wht i included with ur house cleaning. Sm independent housekeepers wll m services expect u t supply ll cleaning equipment. If th maid service i supplying th equipment, find ut th efficiency f th vacuum nd th filtration system.
Satisfaction: Ak if th maid service measures customer satisfaction nd if so, wht type f procedure i ud t collect responses. Ar u asked t fill ut a survey online r n paper? Will a manager contact u fllwing th house cleaning t b ur ur expectations wr fulfilled r exceeded? Th steps a company takes t ensure a customer's satisfaction tells a lot but hw muh th vlu thir customers.
Quality assurance: Find ut th service's quality assurance procedures. Hw i th quality f service measured nd verified t ensure quality f service i maintained? A maid service huld hv quality assurance procedures in l t b ur thir house cleaning meets quality standards vr clean. Ak if th maid service h managers wh inspect vr clean t b ur th quality f service i upheld.
Guarantee: Find ut hw th company handles complaints nd make ur th service i backed b a written satisfaction guarantee. Knw prior t th house cleaning th limitations f th guarantee nd wht steps consumers huld tk t execute th guarantee.
Taxes: Make ur u dn't break n tax laws. If u pay a housekeeper r maid a rtin amount r year, th federal law requires u t pay social security nd thr taxes n tht person. However, m states m require u t withhold state taxes n payments smaller thn $1,000. Mt housekeeping services withhold taxes fr thir employees, but check t make sure. If u pay a housekeeper r maid t lt $1,200 r year, th federal law requires u t pay social security nd thr taxes n tht person. Fr mr information but household employee taxes, call th Internal Revenue Service.
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