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Training Pharmacists on PDAs: The Basics

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Training Pharmacists on PDAs: The Basics
Today pharmacy departments are seeking portable, efficient ways to document their contribution to patient care, perform calculations, store information, and make references readily accessible. Personal Digital Assistants (PDAs) can facilitate attainment of these goals. Pharmacist organizer training is essential to ensure he/she feels comfortable with the technology and will use the PDA software as envisioned. This article was designed to help train pharmacists on PDAs. Some of the areas covered in this article include software installation, battery replacement, graffiti writing, beaming, and manufacturer-supplied applications.

From electronic games to on-line banking, computers have invaded our lives. The latest thing to catch the consumer's eye is the PDA. Some PDAs have Windows CE-based platforms while others have Palm operating systems. To a person who is unfamiliar with computers, these options can be daunting. This article will focus on Palm-based platform PDAs.

Teaching pharmacists to use a Palm operating system PDA may be done in groups; however, individuals will have different levels of understanding. Thus, it may be appropriate to schedule several classes based on skill level. In the end, one-on-one time should be devoted to each pharmacist so he or she can freely ask questions. I have found that users are most wary of deleting or modifying software or information. If an application is lost, it can be reloaded from a CD-ROM, disk, or the desktop/notebook hard drive. The best way to protect data is to HotSync regularly. (The transfer of data from the desktop/notebook to the PDA or to the PDA from the desktop/notebook is called a "HotSync.")

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