Know Your Acer Technical Support

Three and a half decade sustainability of Acer in the dynamic IT industry speaks a lot regarding its values and commitment, which can be achieved only and only through a well-planned Channel Business Model. Currently the company ranks No. 2 for total PCs and notebooks market-share beside Dell and HP and it has approved its multi-brand approach by bringing Gateway, Packard Bell, and eMachines and other recognized brands under its umbrella. Acer also manufactures and sales tablet computers, servers, storage devices, displays, smartphones and peripherals.

Acer Support is an integral portfolio to address all queries after-sales and post-sales both. You are entitled to get free technical support for limited time i.e. the warranty period, which usually differs from product to product. Like on monitors you get 3-years, notebooks 1 year and PC 1-3 years. 15 days after purchasing the Acer product, you should inform the company to avail direct manufacturer's warranty. There are three categories viz. Dektop help, Laptop help and Monitor help, the moment you call for any technical assistance you have to produce the SNID or serial number. You have to select the product family, and then select the line of product, and eventually the model number, and then Acer support will ask for confirming the model. Once you say "OK" you will come to the actual live page of the Acer support. Now, you can download required software update and drivers from the site.

Answer by Acer is another unique feature, which can help you to use the technologies to the utmost. You can set-up e-mail, watch TV on your Media Center PC, send faxes with Microsoft Word, connect a Blu-ray or DVD player and game console with the TV and do more.

But, as I mentioned earlier that all these support are accessible for limited period, then what after that? Obviously with the passage of time as the machine gets older and older problems start mushrooming. You may face issues with the operating system, Internet settings, Microsoft Office, Intuit and other software. Thanks to the Internet and the remote technology, you still have the answer but from independent tech support providers. Today, whether you own an Acer laptop, netbook or desktop for home purpose, or for businesses, you can get on-demand tech support for all at the comfort of your home or office. Forget the long queue of repair shop or calling your vendor again and again. Just you need to dial their contact number and you will get in touch with a computer support specialist right at the moment.

Technicians deployed for online support are generally subject matter experts, and can do more than just fix computer problems. They collect the information from you regarding the issues, and diagnose the computer resources such as Windows Task Manager, Windows Event Viewer, and the Windows Registry settings. Once they are able to correlate causes and symptoms they can proceed towards troubleshooting procedure to fix those problems.

The computer support can be availed over the online chat, phone or e mail or through remote screen sharing. You can either visit their tech support web portal or can dial their toll-free number to get in touch with the organization.