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- 1). Run the "Malware Removal Tool," a basic tool that comes preinstalled with every Microsoft computer running Windows 2000 or later. To do so, open the Run dialogue (located in the Start menu at lower left corner of your screen). Type in "MRT" when a text box appears and then click the Enter key. If you encounter problems, download the latest version of the MRT from Microsoft Support (link in Resource section).
- 2). Click once on the "Next" button.
- 3). Click once on the "Full Scan" selection. The "Full Scan" offers the greatest chance of successfully removing a spyware virus infection.
- 4). Click once on the "Next" button to begin the scan.
- 5). Follow the instructions that appear on your screen to remove the spyware virus infection. The specific steps vary by virus.
- 6). Click the "Finish" button when the repair completes.
- 7). Restart your computer.
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