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- 1). Call 911 and report emergencies to the New York Police Department (NYPD) immediately if someone's life or physical safety is in urgent danger, if a social worker or other person is in the process of committing a violent crime. You should also dial 911 if a crime, like a physical assault or property damage, has occurred.
- 2). Dial 311 in cases where there is no emergency. This is New York City's number for government information and a central hub that can transfer your call to a wide array of New York City agencies and government offices. Tell the operator which agency employs the social worker and let them know you want to make a complaint.
- 3). Follow up on the unique number for the customer service ticket that is generated by your 311 call. You can track results of your complaint online or by calling again and entering the number.
- 4). Consider if the incident or behavior you wish to report the social worker for would be classified as "official misconduct" by the NYC Department of Investigation. If the social worker is seeking a gratuity or bribe or engaged in other unethical behavior, you can also file a report with the Department of Investigation.
- 5). Consider if the incident or behavior you wish to report needs to be reported to the District Attorney for the borough of New York City where the incident took place. This is especially relevant if the incident or behavior is criminal and the employing agency fails to take prompt action on a report you've already filed with them.
- 6). Contact the media to report the incident or behavior you wish to report the social worker for in extreme cases. This is when you have plenty of corroboration and evidence to back up your claim and are dissatisfied with the pace of the City's response or complete inaction.
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