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In recent years administrative consultants have emerged on the scene as a viable option for businesses wanting to not only free their time, but also decrease costs and expenses.
Administrative assistants differ in the fact that most are small business owners and highly educated professionals with years of administrative experience and expertise.
Administrative consultants are also known as Virtual Assistants (VA's).
So with that being said, what can an administrative professional do for you and your business? The following will explain the most basic services that many administrative consultants offer.
General Office Administration Like the name suggest, these consultants specialize in the tasks and duties that are essential for successful business operations and office management.
Below are a few common general office duties that could easily be outsourced: • Travel Arrangements - Hire a Virtual Assistant to research cheapest travel options, book flights and hotels, reserve rental vehicles, and develop travel itineraries.
• Bookkeeping - A Virtual Bookkeeper can easily pay your bills/invoices, perform monthly account reconciliations, process payroll as needed, bill clients, and complete accounting data entry.
• Document Management - An administrative consultant can create and maintain electronic file management systems, create files for clients or projects, and maintain in-house files and records.
Marketing When it comes to marketing there are numerous groups and firms around that can tackle any marketing task, but many office professionals offer marketing services that could easily compete with the leading large marketing and advertising firms.
• Social Media / Social Networking - Many VA's and consultants now offer social networking marketing services; in which they create accounts on various social networking platforms, create and post content, and monitor social media marketing success.
• Email Marketing - Have a list, but not sure what to do with it? Most administrative professionals create email marketing campaigns, draft newsletters/e-zines/eblasts, maintain subscriber lists, and maintain email marketing software and databases.
• Article Marketing - A majority of VA's and office consultants specialize in article writing and ghost writing.
These professionals easily create content, draft and spin articles, and submit to various article submission sites.
Customer Service It has been warned that outsourcing certain customer service functions to a third-party could be disastrous for customer relations; however many administrative consultants specialize in this area and provide the best in customer service and support.
The following are examples of simple customer service duties that certain VA's and consultants can accomplish effortlessly: • Customer Contact - A VA or consultant can respond to client emails and request, send out follow-up emails and place follow-up phone calls.
• Create gifts for customer/clients on holidays, birthdays, and anniversaries • Process refund and/or credit requests • Answer questions and address technical issues As you can see, most administrative consultants are well-trained and experienced in a variety of different areas.
Virtual Assistants and Administrative Consultants represent themselves as small business owners, who provide their own supplies and materials and are responsible for their own taxes, insurance, and health benefits.
The services these professionals provide are tailored to meet the needs and expectations of the client.
The above list gives only a glimpse into the world of working with an administrative consultant.
Free your time and life by consulting with a virtual assistant today!
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