Speeding Up Pet Insurance Claims

Submitting pet insurance claims isn't always an easy process so in this article we will give you some tips to get things off to a speedy start.
We can't tell you exactly how to fill in your form as different insurance companies have different forms, but we can help you avoid some common pitfalls that slow down the average application.
Make sure you have plenty of claim forms If you need to make a claim it is great to have a form ready to send off.
This way you don't have to wait for the insurance company to send one out.
Ask for more than one form if you can.
Read and fill it out carefully If you don't fill the form in correctly this can lead to delays, or even worse the pet insurance company may reject you.
Why not call them first and they will help you fill it out.
They should be happy to talk you through parts that may be confusing.
Who does the insurance company need to pay? This might be you, or the veterinary company.
Getting this wrong can lead to long delays waiting for the veterinary company to pay you.
If you have already been waiting for a long period, you will not be wanting to wait even longer whilst they sort out the mistake.
Check up with the veterinary practice and your insurance company It can be a very good idea to call both your insurance company, and if necessary you veterinary practice.
This way if there is a delay in the process you can get it resolved.
Find out how long everything should take, so you aren't waiting any longer than this.
Don't be afraid to chase them up regularly.
Remember the name of who you were talking to so you can speak to them again and get call reference numbers where possible.
What to do if you have problems with your claim? Chase up everyone involved, remembering who you spoke to.
Find out if the veterinary practice filled in and passed on the form.
You can use this information to help in dealing with the insurance company to inform them when they should have received the form.
Our advice overall is to be careful with your application, and to not be afraid to be active once you have submitted the form.
If necessary you will have to chase all parties involved until the claim is complete.