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When a home has been flooded, time is of the essence. That is why I recommend that clients in Detroit call as soon as they notice water in their homes. Whether the water is in the basement or anywhere else, the sooner a carpeting cleaning company is called in, the better the chances that something can be done to rectify the situation.
Certified Technicians
At Capital Carpet Cleaning & Dye, all of the technicians are certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification), which is a national organization that monitors the educational programs and standards for the textile, flooring, and upholstery industry. Our whole company is an IICRC firm, so each and every person who works here has gone in for continuing education.
In order to be IICRC certified, a person must obtain at least one continuing education credit per year from the non-profit organization. Although the topics of these courses vary, they usually center around the latest advancements in structural drying and mitigation work. These are especially important topics in Michigan, where it is common for people's homes to flood either because of overflows, backed up water, or broken pipes.
Flood Restoration Process
As a homeowner, you need to know that just because a carpeted area has been flooded does not mean that all is lost. Oftentimes, a good cleaning company can save the carpet in a home if the team arrives quickly enough. The entire flood restoration process usually takes no more than three to four days, depending on the severity of the situation.
Beyond just getting the water out of the carpet, there are a number of other elements that have to be taken into account when a carpet cleaning company begins working to restore the carpet in a flooded home. Among these issues is humidity, which can be extremely high in structures where water has been sitting for an extended period of time.
Another issue that comes up is the drywall in the home and whether it has begun to rot. The drywall will absorb the moisture and it can bow or buckle. In addition, people with wooden floors should be concerned about fixing them just as quickly as people with carpet, because wooden floors can cup to the point where they may have to be removed entirely. If a homeowner in Detroit waits too long to call for flood restoration help, then he risks ruining his wooden floors completely.
Air Movers
Once Capital Carpet Cleaning & Dye has arrived on the scene, the first step in any flood restoration project is to extract any visible water from the home. Our company will typically do this by using its truck-mounted equipment or pumps. Once the visible water has been extracted, our crew will pull the carpeting back and bring in air movers to circulate the air underneath the carpet.
More than just basic fans, the air movers that we bring in are actually large, commercial dehumidifiers that have been designed to draw moisture out of the air. They evaporate the water and put it into the air, and then the dehumidifiers take it out of the air. Once the air movers and other equipment have been set up in a home, our carpet cleaning crew will leave the devices and continue monitoring them on a daily basis until the area has been thoroughly dried out.
While flood restoration can cost quite a bit, the process is oftentimes covered by homeowners insurance. It is important for homeowners to be sure to hire carpeting cleaning professionals who have experience billing insurance companies, because otherwise the homeowner could be left footing the entire bill for the flood restoration project. Not only is Capital Carpet Cleaning & Dye knowledgeable about how to properly bill insurance companies for flood work, but our company will often absorb any extra insurance deductible costs for our customers as well.
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